Publications
How Ohio Community Colleges Are Using Guided Pathways to Personalize Student Support
This report examines how Ohio community colleges—which have been engaged in guided pathways reform for several years—are innovating within the model to provide scaled, personalized support to help students gain early academic momentum.
Strategies for Improving Postsecondary Credential Attainment Among Black, Hispanic, and Native American Adults
This set of three studies examines what states and community colleges can do to address the needs of racially minoritized adult learners who are pursuing postsecondary education and training as a path to re-employment, better jobs, and higher incomes.
Five Years Later: Technology and Advising Redesign at Early Adopter Colleges
This brief discusses the experiences, achievements, and challenges of 26 broad-access two- and four-year colleges that, in 2015, began steps to adopt or enhance technology-mediated advising practices to improve the way they support students.
Caring Campus: An Initiative to Involve Community College Staff in Increasing Student Success
This brief describes the importance of nonacademic staff to the student experience and presents initial findings related to the Caring Campus initiative’s capacity to affect college culture and ground further change efforts.
Using Technology to Redesign College Advising and Student Support: Findings and Lessons From Three Colleges' Efforts to Build on the iPASS Initiative
This report summarizes enhancements to technology-based advising at three institutions and their effects on students' academic outcomes for four semesters after study entry.
Scaling ASAP: How Expanding a Successful Program Supported Broader Institutional Change at Bronx Community College
This brief examines the relationship between BCC’s ASAP expansion and institutional change to illuminate how scaling a discrete reform can impact other areas of the college and change the way an institution serves all students.
Lessons Learned From Advising Redesigns at Three Colleges
This report presents findings on the implementation of technology-mediated advising reforms at California State University at Fresno, Montgomery County Community College, and the University of North Carolina at Charlotte.
What Really Works in Student Success?
Based on a forthcoming book chapter, this paper discusses how the development of an overall framing vision for student success, the implementation of evidence-based practices, and the establishment of a culture that is conducive to innovation can help colleges improve student outcomes.
How Relationships Support and Inform the Transition to Community College
Drawing on interviews with 96 first-year community college students, this journal article compares the roles of students' on- and off-campus relationships in providing information and support.
Redesigning Community College Student Onboarding Through Guided Pathways
This practitioner packet provides guidance to colleges seeking to redesign their new student onboarding practices to better help students explore, choose, and plan a program of study best suited to their interests and aspirations.
A Broken “Promise”? How College Promise Programs Can Impact High-Achieving, Middle-Income Students
This report builds off previous research on American Honors to look at the unintended consequences of college promise programs for the economic mobility of high-achieving, low-income students.
A Complex Ecosystem: A Qualitative Investigation Into Dynamics Affecting the Implementation of College Advising Redesigns
This paper explores the dynamics in and around an institution that influence how advisors and students experience technology-mediated advising reforms, along with the opportunities and challenges these dynamics create for colleges.
A Framework for Advising Reform
This book chapter describes key principles of CCRC's evidence-based framework for advising redesign, which emphasizes a sustained, strategic, integrated, proactive, and personalized (SSIPP) approach to advising.
Trends in Key Performance Indicators Among Colleges Participating in a Technology-Mediated Advising Reform Initiative
This report describes trends in key performance indicators among the 26 two- and four-year institutions that participated in the Integrated Planning and Advising for Student Success (iPASS) grant initiative from 2011 to 2017.
iPASS in Practice: Four Case Studies
This report shares the stories of four community colleges that participated in the Integrated Planning and Advising for Student Success (iPASS) initiative, which provided support for institutions as they redesigned their advising processes and adopted and implemented new technologies.
Integrating Technology and Advising: Studying Enhancements to Colleges’ iPASS Practices
This study, conducted in partnership with MDRC, examines the effects of three institutions’ efforts to expand the use of advising technologies and to use administrative and communication strategies to increase student contact with advisors.
Scaling Success: Lessons From the ASAP Expansion at Bronx Community College
This brief examines the expansion and adaptation of the City University of New York’s Accelerated Study in Associate Programs (ASAP), using Bronx Community College as an illustrative case study.
Performance Standards in Need-Based Student Aid
This paper illustrates student responses to Satisfactory Academic Progress (SAP) requirements as well as the tradeoffs faced by a social planner weighing whether to set performance standards in the context of need-based aid.
Is School Out for the Summer? The Impact of Year-Round Pell Grants on Academic and Employment Outcomes of Community College Students
This paper employs a difference-in-difference approach to examine the credit, credential completion, and labor market outcomes resulting from the year-round Pell using a state administrative dataset from a community college system.
Redesigning Advising With the Help of Technology: Early Experiences of Three Institutions
This report describes how three institutions—the University of North Carolina, Charlotte; California State University, Fresno; and Montgomery County Community College in Pennsylvania—are approaching comprehensive, technology-based advising reforms.